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Cursos COVID

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Este programa de capacitación consta de la realización de 1 de los 4 cursos disponibles, orientados a que los servicios de Alojamiento, Restaurante y Similares, Áreas Silvestres Protegidas y Sitios de Visitación; y Tour Operadores,Agencias de Viaje y Transporte, conozcan temáticas relacionadas a la hospitalidad en tiempos de COVID, logren un manejo adecuado y de control general referido al momento que se vive con esta pandemia y puedan controlar y aplicar las herramientas necesarias para la prevención de contagios, según los protocolos establecidos por SERNATUR.

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Cursos

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hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Si tienes problemas para completar y enviar el formulario en línea, puedes también descargar aquí el formulario de postulación en PDF, llenarlo, guardarlo y enviarlo al mail capacitacion@i-o.cl.

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outercirclebordersize=”” outercirclebordercolor=”” icon_size=”35″ icon_hover_type=”none” hover_accent_color=”#a3153d” image=”” image_id=”” image_max_width=”” margin_top=”” margin_bottom=””][fusion_content_box title=”Dirigido a” backgroundcolor=”rgba(255,193,117,0)” icon=”fa-user-friends fas” iconflip=”” iconrotate=”” iconspin=”” iconcolor=”#a3153d” circlecolor=”” circlebordersize=”0″ circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_id=”” image_max_width=”” link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Empresarios turísticos de la región de Antofagasta como:

• Alojamiento
• Restaurante y Similares
• Áreas Silvestres Protegidas y Sitios de Visitación
• Tour Operadores, Agencias de Viaje y Transporte

que posean el sello Q o S de Calidad o, estén registrados en el registro nacional de prestadores de servicios turísticos de SERNATUR.

[/fusion_content_box][fusion_content_box title=”Plazo de postulación” backgroundcolor=”” icon=”fa-stopwatch fas” iconflip=”” iconrotate=”” iconspin=”” iconcolor=”#a3153d” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_id=”” image_max_width=”” link=”” linktext=”” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Desde el 14 al 23 de octubre.

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Desde el 28 de octubre al 9 de diciembre (Servicios de Alojamiento – Servicios de Restaurantes y similares) y desde el 29 de octubre al 10 de diciembre (ASPE y centros de Visitación – Tour Operadores, Agencias de Viaje y Transporte).

• 2 sesiones por semana de 2 hrs cada una.

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• Conexión a internet estable
• Computador personal con acceso a cámara y micrófono
• Nivel intermedio de alfabetización digital entendiendo que la modalidad es remota a través de plataformas digitales
• Teléfono celular tipo Smartphone
• Disponibilidad de tiempo e involucramiento total, entendiendo que es un programa de capacitación.

[/fusion_content_box][fusion_content_box title=”Costo” backgroundcolor=”” icon=”fa-search-dollar fas” iconflip=”” iconrotate=”” iconspin=”” iconcolor=”#a3153d” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_id=”” image_max_width=”” link=”” linktext=”” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Cursos 100% gratuitos.

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hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” fusion_font_variant_title_font=””]

Calendario

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Horario: De 15:00 a 17:00 hrs

Módulo 1

• 28 y 30 de octubre
• 03 y 05 de noviembre

Módulo 2

• 09, 11, 13, 17, 19, 23, 25 y 27 de noviembre
• 01, 03, 07 y 09 de diciembre

[/fusion_tab][fusion_tab title=”Alimentación” icon=”fa-utensils fas”]

Horario: De 17:15 a 19:00 hrs

Módulo 1

• 28 y 30 de octubre
• 03 y 05 de noviembre

Módulo 2

• 09, 11, 13, 17, 19, 23, 25 y 27 de noviembre
• 01, 03, 07 y 09 de diciembre

[/fusion_tab][fusion_tab title=”ASPE y sitios de Visitación” icon=”fa-tree fas”]

Horario: De 15:00 a 17:00 hrs

Módulo 1

• 29 de octubre
• 02, 04 y 06 de noviembre

Módulo 2

• 10, 12, 16, 18, 20, 24, 26 y 30 de noviembre
• 02, 04, 08 y 10 de diciembre

[/fusion_tab][fusion_tab title=”Tour Operadores, Transporte, Agencias de Viajes” icon=”fa-umbrella-beach fas”]

Horario: De 17:15 a 19:00 hrs

Módulo 1

• 29 de octubre
• 02, 04 y 06 de noviembre

Módulo 2

• 10, 12, 16, 18, 20, 24, 26 y 30 de noviembre
• 02, 04, 08 y 10 de diciembre

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Módulo I: Hospitalidad en los servicios turísticos, en tiempos de COVID-19.

1. Importancia del Diseño de Experiencias Turísticas
2. El turismo como experiencia integral
3. Introducción al concepto de Hospitalidad en los Servicios Turísticos
4. Actitud y Hospitalidad al Cliente

Módulo II: Protocolos COVID y normativa actual.

1. Introducción General
2. Historia del COVID-19 como pandemia
3. COVID- 19; Organización Panamericana de la Salud – OPS y Organización Mundial de la Salud-OMS
4. Decreto supremo 594. Reglamento sobre condiciones sanitarias y ambientales básicas en los lugares de trabajo
5. Ley 16744 Establece normas sobre accidentes del trabajo y enfermedades profesionales
6. Obligación de Informar sobre Riesgos Laborales –ODI. COVID- 19
7. Medidas preventivas generales
8. Protocolos COVID referidos al tipo de servicio según curso 
9. Documentación requerida
10. Excelencia de servicio 
11. Proceso mejora continua
12. Alternativas de control 

**Evaluación curso: se trabajará los temas de manera grupal con trabajos referidos a los temas tratados

[/fusion_toggle][fusion_toggle title=”Detalle de módulos” open=”no” class=”” id=””]

• Módulo 1: Hospitalidad en los servicios turísticos, en tiempos de COVID-19
  • Imparte Mg. Wilson Rojas Catelican, Administrador Turístico
  • 8 hrs por curso
• Módulo 2: Protocolos COVID y normativa actual
  • Imparte Lawrence Palma Marín. Ingeniero en Prevención de Riesgos
  • 24 hrs por curso

[/fusion_toggle][fusion_toggle title=”Cupos” open=”no” class=”” id=””]

30 cupos por cada uno de los 4 cursos (120 cupos en total)

[/fusion_toggle][fusion_toggle title=”Modalidad” open=”no” class=”” id=””]

La modalidad del programa será 100% online.

[/fusion_toggle][fusion_toggle title=”Plataforma” open=”no” class=”” id=””]

La plataforma en que se desarrollará el programa será vía Zoom.

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capacitacion@i-o.cl

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Consultora IO

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